Contact Us
We\x27re here to help 24 hours a day, 7 days a week
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During business hours
Free, confidential guidance
Our trained counselors are available around the clock to provide free, confidential guidance.
Available 24/7 · Free · Confidential
What Happens When You Call
No automated menus. A trained counselor picks up your call within seconds.
We listen to your needs, treatment history, preferences, and insurance information.
We check your specific plan to determine coverage levels and out-of-pocket costs.
We recommend clinically appropriate centers and help coordinate intake if you\x27re ready.
Business Inquiries
For partnership, media, or facility listing inquiries, please use the contact form.
Frequently Asked Questions
Is my information kept confidential?
Absolutely. All communications are protected under HIPAA privacy regulations. Your personal information is never shared with third parties without your explicit consent. Our systems use enterprise-grade encryption, and our counselors are bound by strict confidentiality agreements.
How quickly will someone respond?
Our phone line is staffed 24/7 — a real person answers every call, day and night, including holidays. Email and form inquiries receive a response within 2 business hours. For urgent situations, please call (855) 537-4180 directly for immediate assistance.
Does it cost anything to get help finding a center?
No. Our consultation services are completely free with no obligation. We help you find the right center based on your needs, insurance coverage, and preferences — at no cost to you. We are funded through partnerships with treatment facilities, so our guidance is always free for individuals and families seeking help.
Can you help verify my insurance coverage?
Yes! Call us at (855) 537-4180 and we\x27ll verify your insurance benefits and coverage for treatment in under 60 seconds. We work with all major insurance providers including Aetna, BlueCross BlueShield, Cigna, UnitedHealthcare, Humana, and many more. Most plans cover 60-100% of treatment costs under the Mental Health Parity Act.